Return Policy

We want you and your pets to be fully satisfied with your purchase. If for any reason you need to return an item, please review our return policy below:

• Return Period: Returns must be initiated within 30 days of receiving your order.
• Return Shipping: Customers are responsible for covering return shipping costs. Please ensure the item is securely packaged to avoid damage during transit.
• Restocking Fee: A restocking fee of up to 90% may be applied to returned items, depending on their condition upon return.
• Eligibility: To be eligible for a return:
  • The item must be unused, in its original packaging, and in the same condition as when you received it.
  • Some items, including perishable goods, personalized products, and items marked as ‘final sale’, are non-returnable.
• Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved returns will be refunded to your original method of payment within 5-7 business days.